Account & Data Deletion

You can permanently delete your QUE TRACK account and all associated business data at any time. This page explains exactly how.

1. How to Request Deletion

Submit a deletion request in either of these ways — both reach the same team:

1
Email us from your registered email at info@goftechsolutions.com with the subject “Account Deletion Request”.
2
Include your Club Name and registered email/phone so we can verify the account is yours.
3
We verify & delete — once your identity is confirmed, your account and data are permanently removed.

2. Data That Will Be Deleted

Once processed, we permanently delete all data linked to your account, including:

  • Your club profile, settings and branding.
  • Tables, table session logs and billing history.
  • Canteen inventory and POS sales records.
  • Members, khata (udhaar) balances and payment history.
  • Expenses, reports and activity logs.
  • Your login credentials and authentication tokens.

3. Data Retention

Some records may be retained for a limited period only where required by law, accounting or fraud-prevention obligations in Pakistan. After that period they are permanently erased. We do not keep your data longer than necessary.

4. Processing Time

Deletion requests are processed within 3–7 business days after your identity is verified.

5. Important

Account deletion is permanent and cannot be undone. Please export or back up any financial or member data you need before requesting deletion — recovery is not possible afterwards.

6. Contact

Email: info@goftechsolutions.com

Phone: +92 339-4683250